30 Day Money Back Guarantee
If you cancel this Agreement prior to the end of the Term, (i) you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation, (ii) PACITT, Inc. shall refund to you all pre-paid fees for basic hosting services (shared, dedicated and/or managed) for the full months remaining after effectiveness of cancellation (i.e., no partial month fees shall be refunded), less any setup fees and any discount applied for prepayment, (iii) you shall be obligated to pay 100% of all charges for all Services for each month remaining in the Term (other than basic hosting fees as provided in (ii) above) and (iii) PACITT, Inc. shall have the right to charge you an early cancellation fee of $25.00. Any cancellation request shall be effective 30 days after receipt by PACITT, Inc., unless a later date is specified in such request.
All Web Hosting and Ecommerce Web Hosting plans include a 30 day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund (minus setup fees and overage charges) if you cancel your account within 30 days of the activation of your account.
Our refund policy does not apply to web design, web programming, any additional items or services; this includes but is not limited to POP accounts and mySQL. Also not included are Domain Parking services, Domain Registration, Discounted Hosting Services and Dedicated services, as well as Reseller programs. No refunds are available after 30 days. Please be aware that there are no pro-rated refunds after the first 30 days of service. Any request for cancellation must be received via E-mail or Snail mail.
The 30 day money back guarantee does not apply to reseller accounts or dedicated servers, or any fees associated with these accounts.
Accounts cancelled/terminated by PACITT, Inc. for violating our Terms of Use do not qualify for the 30-day money back guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund.
Please allow 4-6 weeks for refunds of check or money order payments.
