Monday September 13th 2004

LOCATION OF WORK: PACITT, Inc. NOC Date of Work: 09/13/04 Time of Work: 12:01AM - 4:00AM HOURS Severity: Service Affecting, expected downtime varies no more than 2 hours total Scope of Work: Upgrade OS and Hardware Devices: Primary NS, HTTP, FTP, POP, MYSQL, and SMTP. Firewall and IDS Description: Upgrade OS on web servers, install new firewall rulesets and transparent proxy support. Downing servers to accomplish initial load balancing cluster setup. Upgrading SMTP, POP3, FTP, MYSQL, HTTP to support SSL

Wednesday August 4th 2004

Updated email servers with following items: Anti-Virus scanning and Spam filtering. If you experience any loss of email please don't hesitate to contact us. staff@pacitt.com

Friday May 28th 2004

We will be doing maintenance on our network Friday May 28th starting at 12:01am. This is being done to add new customers to our network, internet access should be down for less than 5 minutes. This maintenance will affect internet access only, all other customers on our network will not be affected. We anticipate all work will be completed by 2:00am on Friday morning. Please add this maintenance to your schedule.

Wednesday August 6th 2003

Total website re-design.

Thursday July 24th 2003

Primary route went down for maintenance. Schedueled by ORCA Comm. Secondary route took over with less than 2 minutes convergence. Added New UPS to racks. This should prolong our uptime without a generator by at least another 2 hours.

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